Warranty Resource Center

20140701_093047Thank you for becoming a Niblock homeowner. We wish you many years of happiness in your new home and community. At Niblock Homes we take great pride in what we do – we make every effort to ensure the highest level of quality in every home we build. But building is a complicated process, and we are realistic enough to recognize that you may find some imperfections as you settle in. Niblock is prepared to correct all warrantable defects so that your new home experience is a positive one. To make the warranty process as simple for you as possible, we have included several resources which will help you determine how to proceed based on the type of problem you have. Before submitting a Warranty Request to Niblock, please review this information. Use the tabs on the right to find out more about the following resources: 2-10Home Buyers Warranty Corporation (HBW) is the largest home warranty company in the nation. The HBW New Home Division offers the market’s most extensive 10-year warranty. The optional 2-10 warranty, HBW’s flagship warranty, enjoys a high level of recognition and the praise of builders across the country who have made it the structural warranty of choice within the residential construction industry. Home Buyers Warranty closely monitors callbacks after the sale is made, so it says a lot that they honored Niblock Homes with the coveted Diamond Builder Award. It’s a distinction reserved for less than 1% of the nation’s leading home building companies. Niblock performs at these award-winning levels consistently; this in addition to offering our homebuyers customization, innovation and quality for over 25 years. But for the area’s leading, locally-owned home building company, it’s just the way we do business every day.

Warranty Contact

Front Line Warranty Services:
800-811-8787 or niblockhomeswarranty@2-10.com
**Please contact 2-10 Home Buyers Warranty prior to contacting a service provider. Requests will be documented and qualified for coverage.

 

Warranty Process

10 Month Warranty Drywall Walk:
To set an appointment for the 10 month warranty drywall walk, 10 months after closing, please contact warranty@niblockhomes.com.

Resources

Warranty Resource PDFs

Includes a list of informative documents, including the Niblock Warranty Policy, Most Common Service Requests Not Covered Under Warranty, and Emergency Warranty Service.

Manufacturers’ Warranties

In some cases defects will be covered by the manufacturer and not by Niblock Homes.